Title Tag

Scrollbar File Loading Fix in Connectuate Media App – Improved Lazy Loading

Attention

Keyword highlight: scrollbar file loading issue

Ever scrolled to the bottom of your media library and wondered why nothing else appeared? We've resolved the scrollbar file loading issue in the Connectuate Media App—and the difference is noticeable.

Interest

What Was the Issue?

Lazy loading wasn’t behaving as expected. Specifically, when users scrolled using the right scrollbar, reaching the bottom did not always trigger the loading of additional media files—no visual feedback, no API request, no action at all. The interface appeared stuck.

Who Was Affected?

Both the Popup View and the Standard View of the Media App experienced inconsistencies. While some sessions worked properly, others failed to load new files even when the scrollbar hit the bottom.

Desire

Why This Fix Is Important

• Improved User Experience: Smoother, uninterrupted browsing through media assets.

• Greater Consistency: The scroll-to-load function now performs reliably.

• Efficiency Restored: No more stalled sessions or manual refreshes to view new content.

What’s Been Fixed?

Below is a summary of the improvements applied:

Action

Update and Experience the Difference

Upgrade your Connectuate Media App to take advantage of this stability improvement. With the scrollbar file loading issue now resolved, you’ll enjoy smoother navigation across your entire media library.

Final Thoughts

This may seem like a minor enhancement, but it significantly impacts daily media browsing. That jarring pause at the end of your scroll? It’s gone. Now, your files load seamlessly—boosting your productivity and simplifying your workflow.

Next Steps:

• Update your Media App to the latest version.

• Explore your media without interruption.

• Share your feedback—it helps us improve further.