Connectuate Marketplace Fixes to App Ratings & Review Feature

Streamlined and Smarter Review System

Keyword Focus: Connectuate Marketplace Review Enhancements
Connectuate has introduced a series of thoughtful Marketplace App Review updates designed to improve authenticity, streamline access, and provide fairer, installation-based limits. These changes make ratings more reliable and representative of real user experiences.

Why These Updates Are Important

• Broader Access: Agency admins can now post reviews across any sub-account without access barriers.

• Flexible Ratings: Leave a rating without being required to add review text.

• Extended Timeframe: Ratings can be left anytime during app usage, plus within 15 days of uninstall.

• Authenticity First: Sandbox and test account reviews are no longer accepted.

• Balanced Feedback: Reviews are now tied to installations, not individual users, preventing skewed data.

Key Enhancements Explained

Access Without Barriers

Agency admins now enjoy frictionless access—able to leave reviews on any sub-account without prior restrictions.

Ratings Without Reviews

Users can choose to rate an app without being required to write additional text. This reduces friction and increases participation.

Timing That Makes Sense

You can now review anytime during an app’s usage. Even if uninstalled, reviews are valid within 15 days after removal.

Authentic Feedback Only

By eliminating sandbox/test account reviews, Connectuate ensures the Marketplace reflects real-world experiences only.

Installation-Based Reviews

Instead of one review per user, the system now allows one review per installation—per agency for agency-targeted apps and per sub-account for sub-account apps.

Comparison of Old vs New System